Privacy Policy
Élysienne Global Concierge
Privacy Policy
Effective Date: January 2026
Élysienne Global Concierge (“Élysienne,” “we,” “our,” or “us”) is committed to protecting your privacy with the same discretion, care, and integrity that define our services. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, events, and global partners.
By using this website or working with Élysienne, you agree to the practices described below.
1. Information We Collect
We collect information necessary to provide our services, personalize your experience, and maintain the highest level of service quality.
Information you provide directly
Name & Contact Details: name, email address, phone number, business or organization name.
Inquiry or Service Details: information you share during consultations or contact form submissions.
Documentation you choose to share for relocation, investment introductions, or cross-border coordination.
Event or collaboration details if you engage with us professionally.
Information collected automatically
Device & Browser Data: IP address, device type, browser, and settings.
Usage Data: pages visited, time spent on site, and referral sources (via analytics tools).
Sensitive data
We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is essential for your service request (e.g., legal documentation required for cross-border coordination).
Such information is handled with heightened confidentiality.
2. How We Use Your Information
Élysienne uses your information to provide a seamless, thoughtful, and secure experience.
We may use your information to:
Respond to inquiries and manage consultations
Coordinate introductions to vetted partners (with your consent)
Personalize your experience and refine your service plan
Facilitate cross-border logistics, property coordination, or lifestyle curation
Maintain internal records, legal compliance, and secure communication
Improve website performance and user experience
We do not sell your personal information.
3. How We Share Information
Your information is shared sparingly and only when essential to fulfill your request.
We may share information with:
Trusted, vetted partners required to fulfill your coordination (e.g., licensed brokers, lenders, legal specialists, designers, relocation experts).
Professional service providers who assist with website hosting, analytics, emails, or secure document storage.
We do not share information without consent.
Before sharing with any external professional, Élysienne obtains written or documented permission from you.
We never sell or distribute data for marketing purposes.
4. International Data Considerations
Because Élysienne serves clients across the United States, Mexico, France, Italy, the United Kingdom, and additional regions:
Your information may be processed or stored in the country where your service partners operate.
All partners are contractually required to maintain confidentiality and follow lawful data-protection standards.
We comply with:
US privacy regulations
GDPR principles for EU/UK residents
Applicable international data-protection rules
5. Cookies & Tracking Technologies
We use cookies to:
Improve website performance
Understand how visitors use our site
Enhance browsing experience
You may adjust cookie settings through your browser at any time.
A full explanation is available in our Cookie Policy.
6. How We Protect Your Information
We safeguard personal information through:
Encrypted communications and secure storage
Strict internal access controls
Partner confidentiality contracts
Data-minimization practices (only what is necessary)
Despite best efforts, no digital system is 100% secure. We commit to transparency and swift action in the unlikely event of a data concern.
7. Your Rights
Depending on your region, you may have the right to:
Access the personal information we hold
Request correction or deletion
Request a copy of your data
Withdraw consent for certain processing
Request limits on data sharing
To exercise your rights, email:
privacy@elysienneglobal.com
8. Children’s Privacy
Élysienne Global Concierge does not offer services to, or knowingly collect information from, individuals under the age of 18.
9. Third-Party Links
Our website may include links to partner websites.
We are not responsible for the privacy practices of external sites.
10. Changes to This Policy
We may update this Privacy Policy periodically.
When changes occur, the effective date will be updated accordingly.
11. Contact Us
For questions or privacy requests, contact:
Élysienne Global Concierge
Charlotte, NC
privacy@elysienneglobal.com