Accessibility at Élysienne

Élysienne Global Concierge is committed to creating an inclusive, elegant, and accessible digital experience for all guests. Our intention is that every visitor — regardless of ability, device, or location — can navigate our website with comfort, clarity, and ease.

We continually work to maintain and enhance accessibility across our digital platforms in alignment with recognized standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 AA.

Our Commitment

We strive to ensure that:

  • Our website is perceivable, operable, understandable, and robust for as many users as possible.

  • Text, visuals, and interactive features support screen readers and assistive technologies.

  • Navigational elements are intuitive and usable via keyboard-only interaction.

  • Color palettes maintain readable contrast while preserving Élysienne’s refined aesthetic.

  • Videos and images include descriptive text whenever applicable.

  • We regularly review and update our website to improve accessibility compliance.

Measures We Have Implemented

To support accessibility, Élysienne has incorporated:

  • Alt text for images and media

  • Clear, consistent heading hierarchy

  • High-contrast text options when needed

  • Keyboard-friendly navigation

  • Descriptive link labels

  • Mobile-responsive layouts

  • Accessible form labels and instructions

  • Ongoing monitoring of site structure and readability

Ongoing Enhancements

Digital accessibility is an evolving practice.
Élysienne is actively committed to:

  • Continual evaluation of accessibility barriers

  • Reviewing new WCAG updates

  • Incorporating feedback from guests, partners, and accessibility experts

  • Regular testing of pages, forms, and navigation flow

If a specific feature is still in progress or under review, we will update this page accordingly.

Third-Party Integrations

Our website may include integrations from third-party platforms (e.g., calendars, booking systems, media embeds). While Élysienne strives for full accessibility, we cannot guarantee the accessibility of external systems not managed by us.

Known Limitations

Despite our best efforts, some elements may not yet be fully optimized, including:

  • Certain decorative images may not require alt text

  • Some embedded third-party media may rely on external accessibility settings

  • Older content may be in the process of being reformatted for improved accessibility

We welcome your feedback as we refine each page.

Need Assistance? We’re Here.

If you experience difficulty accessing any part of our website or require accommodation, we will gladly assist.

Contact us at:

Élysienne Global Concierge
policies@elysienneglobal.com
+1 532 877 7126

When reaching out, please include:

  • The page or content you were trying to access

  • The nature of the difficulty

  • Any assistive technology you’re using (optional)

We will respond promptly and work to resolve the issue.

Continuous Improvement

Élysienne is committed to honoring all guests with a seamless, respectful, and inclusive digital environment. We aim for ongoing alignment with WCAG 2.1 AA (or current updated standards), and we will continue enhancing our digital accessibility as our platform grows.

Effective Date

This Accessibility Statement is effective as of January 2026. Updates will be reflected directly on this page.