Élysienne Global Concierge
Terms of Service
Effective Date: January 2026
Élysienne Global Concierge
Effective Date: January 2026
Welcome to Élysienne Global Concierge ("Élysienne," "we," "our," or "us"). By accessing this website or engaging with our services, you agree to the Terms outlined below.
These Terms are designed to uphold clarity, ethics, and excellence—matching the standard of the Élysienne experience.
Section 01
Élysienne Global Concierge is a luxury concierge and coordination firm. We are not a brokerage, law firm, or financial advisory service.
Where regulated services are required—such as real estate transactions, legal counsel, or financial advisory—those services are provided exclusively by independently licensed professionals.
Élysienne's role is to connect, coordinate, and curate. Every engagement is designed to uphold the highest standard of discretion and excellence.
Section 02
Élysienne provides a curated suite of concierge and coordination services, including but not limited to:
Élysienne's services do not include:
Where Élysienne team members hold active real estate licenses, brokerage services may be provided only within their licensed jurisdiction, under a supervising brokerage, and covered by applicable Errors & Omissions (E&O) insurance.
Section 03
To ensure the highest quality of service, clients agree to:
Delays or complications arising from client non-compliance may affect the timeline and quality of coordination.
Section 04
Élysienne works exclusively with a network of vetted, trusted partners. However, Élysienne does not provide legal, financial, tax, or real estate brokerage services on behalf of third parties.
When clients are introduced to partner professionals:
Your relationship with every partner professional is direct and independent of Élysienne. We curate the introduction; you govern the engagement.
Section 05
All fees associated with Élysienne services are disclosed prior to engagement. The following terms apply:
Any exceptions to this payment policy must be agreed upon in writing prior to engagement.
Section 06
Élysienne serves clients across multiple countries and regions. Service availability and timelines may vary based on:
Cross-border timelines, regulatory approvals, and international coordination processes cannot be guaranteed. Élysienne makes every reasonable effort to ensure compliant, seamless coordination across all regions served.
Section 07
All content appearing on this website and in Élysienne materials—including text, imagery, branding, trademarks, design, and proprietary frameworks—is the intellectual property of Élysienne Global Concierge.
No content may be reproduced, copied, distributed, or used in any form without prior written permission from Élysienne Global Concierge.
The Élysienne Circle™ and The Élysienne Way™ are proprietary trademarks and may not be used without express written authorization.
Section 08
The collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using this website or engaging Élysienne's services, you agree to the data practices described in the Privacy Policy.
Section 09
Élysienne provides strategic guidance, introductions, and coordination services. All decisions and outcomes remain the sole responsibility of the client.
Élysienne is not liable for delays or complications arising from:
Services are provided on an "as available" basis. Élysienne makes no guarantees regarding specific outcomes. Clients are responsible for independently verifying all information and decisions.
Total liability is limited to fees paid for the specific service in question. Élysienne shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your engagement.
Engagement with Élysienne constitutes acknowledgment and acceptance of these limitations.
Section 10
Élysienne may update these Terms of Service periodically to reflect changes in our services, legal requirements, or business practices. When updates occur, the effective date will be revised accordingly.
Continued use of this website or our services following any update constitutes your acceptance of the revised Terms.
Section 11
For questions regarding these Terms, or to request information about regulated services, please contact:
Élysienne Global Concierge
Charlotte, NC
+1 532 877 7126
For matters requiring a regulated professional, contact information for the appropriate independently licensed specialist will be provided upon request.