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Élysienne Global Concierge

Privacy Policy

Effective Date: January 2026

Élysienne Global Concierge ("Élysienne," "we," "our," or "us") is committed to protecting your privacy with the same discretion, care, and integrity that define our services.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, events, and global partners. By using this website or working with Élysienne, you agree to the practices described below.

Section 01

Information We Collect

We collect information necessary to provide our services, personalize your experience, and maintain the highest level of service quality.

Information you provide directly

  • Name & Contact Details: name, email address, phone number, business or organization name.
  • Inquiry or Service Details: information you share during consultations or contact form submissions.
  • Documentation you choose to share for relocation, investment introductions, or cross-border coordination.
  • Event or collaboration details if you engage with us professionally.

Information collected automatically

  • Device & Browser Data: IP address, device type, browser, and settings.
  • Usage Data: pages visited, time spent on site, and referral sources (via analytics tools).

Sensitive data

We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is essential for your service request (e.g., legal documentation required for cross-border coordination). Such information is handled with heightened confidentiality.

Section 02

How We Use Your Information

Élysienne uses your information to provide a seamless, thoughtful, and secure experience.

We may use your information to:

  • Respond to inquiries and manage consultations
  • Coordinate introductions to vetted partners (with your consent)
  • Personalize your experience and refine your service plan
  • Facilitate cross-border logistics, property coordination, or lifestyle curation
  • Maintain internal records, legal compliance, and secure communication
  • Improve website performance and user experience

We do not sell your personal information.

Section 03

How We Share Information

Your information is shared sparingly and only when essential to fulfill your request.

We may share information with:

  • Trusted, vetted partners required to fulfill your coordination (e.g., licensed brokers, lenders, legal specialists, designers, relocation experts).
  • Professional service providers who assist with website hosting, analytics, emails, or secure document storage.

We do not share information without consent. Before sharing with any external professional, Élysienne obtains written or documented permission from you.

We never sell or distribute data for marketing purposes.

Section 04

International Data Considerations

Because Élysienne serves clients across the United States, Mexico, France, Italy, the United Kingdom, and additional regions:

  • Your information may be processed or stored in the country where your service partners operate.
  • All partners are contractually required to maintain confidentiality and follow lawful data-protection standards.

We comply with:

  • US privacy regulations
  • GDPR principles for EU/UK residents
  • Applicable international data-protection rules

Section 05

Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Understand how visitors use our site
  • Enhance browsing experience

You may adjust cookie settings through your browser at any time. A full explanation is available in our Cookie Policy.

Section 06

How We Protect Your Information

We safeguard personal information through:

  • Encrypted communications and secure storage
  • Strict internal access controls
  • Partner confidentiality contracts
  • Data-minimization practices (only what is necessary)

Despite best efforts, no digital system is 100% secure. We commit to transparency and swift action in the unlikely event of a data concern.

Section 07

Your Rights

Depending on your region, you may have the right to:

  • Access the personal information we hold
  • Request correction or deletion
  • Request a copy of your data
  • Withdraw consent for certain processing
  • Request limits on data sharing

To exercise your rights, email: privacy@elysienneglobal.com

Section 08

Children's Privacy

Élysienne Global Concierge does not offer services to, or knowingly collect information from, individuals under the age of 18.

Section 09

Third-Party Links

Our website may include links to partner websites. We are not responsible for the privacy practices of external sites.

Section 10

Changes to This Policy

We may update this Privacy Policy periodically. When changes occur, the effective date will be updated accordingly.

Section 11

Contact Us

For questions or privacy requests, contact:

Élysienne Global Concierge

Charlotte, NC

privacy@elysienneglobal.com